PRIVACY POLICY

RED SKY STEAKHOUSE

PRIVACY POLICY

Applicable to the website: https://redskydanang.com.vn/

Issued / Updated date: 08/07/2026

1. GENERAL INTRODUCTION

Red Sky Steakhouse (“Restaurant”, “we”, “us”) highly respects your privacy and is strictly committed to protecting your personal data in compliance with the Personal Data Protection Law No. 91/2025/QH15 (effective January 1, 2026) and Decree No. 356/2025/ND-CP.

This policy outlines how we collect, process, store, and protect your personal data when you interact with our website, make reservations, or contact Red Sky Steakhouse via any communication channel.

2. DATA CONTROLLER AND PROCESSOR

  • Entity Name: Red Sky Steakhouse
  • Address: 248 Tran Phu, Hai Chau Ward, Da Nang City
  • Phone: 0236 3894 895
  • Website: https://redskydanang.com.vn/

3. INFORMATION WE COLLECT

3.1. Information You Actively Provide

When you book a table via our website, hotline, or other channels, we may collect:

  • Full name
  • Contact phone number
  • Email address (optional)
  • Reservation details: Date, time, number of guests, and special requests (if any)

3.2. Information Collected Automatically

The website redskydanang.com.vn utilizes tracking tags including Google Tag Manager, Meta Pixel, and TikTok Pixel to monitor traffic and measure advertising performance.

These tools automatically log technical data, including:

  • IP address, device type, browser type, and operating system
  • Browsing behavior: Pages visited, session duration, and traffic sources (referrals via Google/Meta/TikTok ads)
  • On-site interactions (clicks, form submissions)
  • Cookies and pseudonymous identifiers used strictly for analytical and advertising measurement purposes.

4. PURPOSES OF DATA PROCESSING

Red Sky Steakhouse exclusively collects and utilizes your data for the following legitimate purposes:

  • Receiving, confirming, and fulfilling your reservation requests
  • Providing customer support and handling feedback or complaints
  • Measuring the performance of digital advertising campaigns (Google Ads, Meta Ads, TikTok Ads) directly managed by the Restaurant
  • Analyzing website traffic to optimize user experience and content
  • Sending promotional materials (only upon your explicit consent)

We strictly do not sell, rent, or trade your personal data to any third party, except as outlined in Section 5 or when explicitly required by competent legal authorities.

5. DISCLAIMER ON THIRD-PARTY TRACKING TOOLS

The tracking tools utilized on our website (Google Tag Manager, Meta Pixel, TikTok Pixel) are provided and hosted by Google LLC, Meta Platforms, Inc., and TikTok Pte. Ltd. As a mandatory technical operation of these platforms, certain browsing data (cookies, IP addresses, interaction events) is transmitted directly to their respective servers for advertising optimization.

Red Sky Steakhouse only accesses aggregated, anonymized statistical data (e.g., total ad clicks, conversion rates) from these platforms. We do not extract or share your personally identifiable information (PII) beyond the scope of the Restaurant’s internal marketing measurement.

Data processed within the infrastructure of Google, Meta, and TikTok is governed by their respective Privacy Policies. The Restaurant holds no liability for data breaches occurring on third-party servers.

To reiterate: All personal data you actively provide (name, phone number, reservation details) is exclusively collected, stored, and managed by Red Sky Steakhouse.

6. LEGAL BASIS FOR PROCESSING

We process your personal data based on:

  • Your explicit consent when providing reservation details or accepting website cookies
  • The necessity to perform a contract or fulfill a service request initiated by you
  • The legitimate interests of the Restaurant in optimizing services and marketing efforts, strictly within a scope that does not override your fundamental rights.

7. DATA RETENTION PERIOD

  • Reservation data: Retained for a maximum of 12 months from the last interaction to facilitate customer care and cross-verification.
  • Cookie/Pixel data: Subject to the default retention policies of each platform (Google, Meta, TikTok), expiring automatically or upon manual deletion of your browser cookies.
  • Following these periods, data will be permanently deleted or securely anonymized, unless a longer retention period is mandated by law.

8. DATA SECURITY MEASURES

The Restaurant implements stringent technical and organizational measures to safeguard your data against unauthorized access, alteration, or disclosure, including:

  • Restricting data access strictly to authorized reservation and marketing personnel
  • Securing website data transmission via HTTPS/SSL protocols
  • Conducting periodic audits of tracking tools to eliminate redundant scripts

9. DATA SUBJECT RIGHTS

Under the Personal Data Protection Law No. 91/2025/QH15, you possess the following rights regarding your data:

  • Right to be informed about the processing of your personal data
  • Right to consent or object to data processing
  • Right to access, view, or request a copy of your stored data
  • Right to request rectification of inaccurate data
  • Right to request data erasure when the initial purpose of collection is no longer applicable
  • Right to withdraw consent at any time
  • Right to opt-out of data processing for direct marketing purposes
  • Right to lodge a complaint regarding data protection violations

To exercise these rights, please contact Red Sky Steakhouse at 0236 3894 895. We will process your request within the legally mandated timeframe.

10. COOKIE POLICY

Upon your first visit to our website, a cookie consent banner will be displayed.

You reserve the right to:

  • Accept all cookies
  • Reject non-essential (marketing/analytical) cookies while retaining core website functionality
  • Manage or delete cookies at any time via your browser settings

11. CHILDREN’S PRIVACY

The website and services of Red Sky Steakhouse are not directed at individuals under the age of 16.

If we become aware that we have collected personal data from a child under 16 without verified parental consent, we will take immediate steps to delete such information.

12. POLICY UPDATES

This Privacy Policy may be amended to reflect operational changes or new legal requirements.

The revised version will be published on this webpage, indicating the new effective date.

13. CONTACT INFORMATION

For any privacy-related inquiries, please contact:

  • Red Sky Steakhouse
  • Address: 248 Tran Phu, Hai Chau, Da Nang
  • Phone: 0236 3894 895
Số điện thoại
0236 3894 895
Reservation